Organization / Employer Account Terms

These terms apply when an organization (a center, program, agency, or employer) purchases ECPC memberships ("seats") for its staff ("seat members"). They supplement the Terms of Service.

1. Roles

• Organization Administrator ("Org Admin"): the person(s) authorized to manage the account, purchase and assign seats, and invite/remove seat members.

• Seat Member: an individual assigned a seat by the Org Admin.

2. Seats, Assignment & Reassignment

The organization purchases a number of seats billed per the selected plan and cycle. The Org Admin may invite individuals to seats and, when a person leaves, reassign that seat to another individual. Seat members must accept the individual Terms of Service and Community Guidelines to participate.

3. Billing

Organization plans renew automatically per the Billing & Auto-Renewal Terms unless cancelled. Seat fees are generally non-refundable once the term begins. Adding seats mid-term is billed at the next billing cycle.

4. Data & Privacy for Seat Members

The Org Admin can view seat members' membership status, course enrollment, and completion/progress for seats it funds, plus seat usage. The Org Admin cannot see a seat member's private messages, personal payment details, or unrelated personal activity. If a seat is unassigned or the member leaves, the individual's personal account and any personally created content remains with the individual.

5. Responsibilities

The organization is responsible for its Org Admins' actions, for keeping seat assignments accurate, and for ensuring seat members comply with ECPC policies. ECPC may suspend an organization account for non-payment or policy violations.

6. Termination

On cancellation or expiration, seat access ends at the end of the paid term. Seat members may be offered the option to continue on an individual plan.

7. Contact

[email protected] or [email protected] — +1 (877) 791-4310.